Whether the NBIS insured customer incurs a severity claim or minor property damage claim, the NBIS claims investigation unit will respond promptly and professionally with immediate acknowledgement to policy holder insured and agents/brokers, and field assignment to protect insureds integrity of the facts.

In severity cases, the NBIS Risk Management Unit will deploy our "Shock-Loss" Team immediately to the site to protect the integrity of our insureds responsibility and to assist with any possible OSHA or regulatory implications.

The NBIS "Shock-Loss" process integrates directly with NBIS claims adjusting and legal units to ensure our insureds interests are protected. Loss mitigation is our goal with complete transparency of the facts to achieve best practice outcomes.

Alternatively, in minor property damage related claims, NBIS deploys high efficiency settlement techniques to close claims rapidly.