Whether you believe your insured customer is at fault or not, you may have a liability or equipment claim made that requires Construction and related Transport Industry specific resources to adjust your customer's claim with utmost efficiency. The NBIS Risk Management approach is designed to deliver litigation controls in our claims adjusting process, to achieve prompt and fair claims settlement outcomes.

NBIS has built and maintained a reputation of quality, reliability, and integrity in claims adjusting service to its clients. Our staff of uniquely qualified professionals is dedicated to fast, efficient response and delivering a product of uncompromising quality.

We believe the consistent execution of best practices improves claim outcomes and reduces ultimate cost. We are committed to prompt, professional, and fair claims adjusting tailored to the needs of our insureds and agents/brokers.

Our claim services include:

• 24 / 7 / 365 new claim intake by internet or by telephone (1-888-567-7285)
• Claim registration with robust data capture, including multi-tier management coding
• Fraud screening for all claims, with referral for special investigation where warranted
• Subrogation and recovery fund pursuits to reduce net cost of claims
• Careful loss and expense management, including timely reserve changes accompanied with documented rationale
• A full range of medical management techniques, including networks and utilization review
• Litigation management, including strict defense attorney protocols
• Industry specific equipment appraisals
• Salvage recovery expertise to reduce cost outcomes
• Custom heavy equipment repair vendor partnerships
• Fully integrated contractual Risk Transfer resources between NBIS Claims Adjusting and NBIS Risk Management units