CLAIMS: True, transparent, and total claims management services.

If you know anything about NBIS, then you know we fight for our policyholders. We look at claims from every single angle, taking into consideration variables like causation factors, contributing liability, and risk-transfer opportunities. We take an aggressive approach to claims because we’re more than just insurance providers for our clients. We’re partners. We understand our clients’ business, industry, and risk because many of our employees previously worked in the field. What this means is that we fight for what’s right for you—even when it’s not the easiest path forward.

To report a claim call 888-567-7285 or click here.


  • 24/7/365 new claim intake
  • Subrogation and recovery fund pursuits to reduce net cost of claims
  • Careful loss and expense management
  • Litigation management
  • Industry-specific equipment appraisals
  • Salvage recovery expertise to reduce cost outcomes
  • Custom heavy equipment repair vendor partnerships



  • Claims handled by true industry insiders 
  • Defense firms understand insureds' industry and are educated on industry standards and responsibilities
  • Our entire team provides true subject matter expert defense
  • In-house experts have previously worked in the industry
  • NBIS is involved in developing industry ANSI standards