In his role as Vice President of Claims, Art is responsible for overseeing the commercial and residential claims teams, auditing claim files, and managing the claims process. He ensures that NBIS adheres to all Department of Insurance claims guidelines and maintains compliance at all times.
With over 35 years of experience in claims management, Art has built a reputation for process optimization, productivity improvement, and implementing customer-service-driven claims environments.
Prior to joining NBIS, Art was the Chief Claims Officer of American Safety Insurance Company with previous experience at companies such as: GAB Robins (Sedgwick), Insurance Corporation of British Colombia, and Hertz Corporation. Art completed his undergraduate studies at Temple University in Philadelphia, PA, with a B.A. in Sociology. He is an active member of AIA, IELA and DRI.